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Website planning01
What should a business website do before it tries to look
impressive?
A practical note from KajaxCodeLab
A useful website begins with a job. It might help a new customer
understand what you offer, make it easier to compare services,
answer common questions or start a conversation. Decide which
job matters most before choosing page effects or writing a long
list of features.
Make the next step easy to find
Organise the page around the questions a visitor is likely to
ask: who you help, what you do, why it is relevant and how to
reach you. Use simple navigation and one clear call to action on
each important page. On a phone, make sure the text is readable
and the buttons are easy to tap.
Check the experience, not just the screenshot
Test the site on different screen sizes. Confirm that contact
links work, images load efficiently and headings explain the
page. After launch, observe the questions customers still ask
and update the content accordingly. A business website is a
working tool; its usefulness matters more than decoration alone.
Explore website services →
Business software02
When does a spreadsheet stop being the right business tool?
A practical note from KajaxCodeLab
A spreadsheet can be an excellent starting point. It is
flexible, familiar and inexpensive. The question is not whether
spreadsheets are good or bad; it is whether the current way of
working still fits the number of people, records and handoffs
involved.
Look for recurring friction
Notice repeated copying between files, uncertainty about which
version is current, manual reminders that are easy to miss, or
reports that take too long to assemble. These can be signs to
review the process. First map the steps and who needs each piece
of information. Sometimes a clearer template or a standard
product is enough.
Choose a build only when it earns its place
A custom system may make sense when the workflow is important,
the handoffs are frequent and available tools cannot support the
requirements. Compare the cost of building and maintaining it
with the time and errors it is meant to reduce. A small,
well-defined first release is usually easier to evaluate than a
large wish list.
Talk through a workflow →
E-commerce03
A practical checklist before opening an online store
A practical note from KajaxCodeLab
Before an online store goes live, check whether a first-time
visitor can understand the offer and place an order without
needing help. Product names, clear photos, accurate
descriptions, pricing and availability make a real difference to
the buying experience.
Walk through the customer journey
Try the store on a phone, find a product, review delivery or
collection information, and complete a test order. Make contact
details visible. Explain what happens after an order is placed
and how a customer can ask a question. Check that product
categories and search help people find items quickly.
Plan the operation behind the checkout
An order is not complete when the payment screen works. Decide
how stock will be updated, who prepares orders, how customers
receive confirmations and how returns or support requests will
be handled. A simple, dependable first version is a better place
to begin than a complex store with unclear processes.
Explore e-commerce services
→
